This Privacy Policy explains what personal data jlll Casino collects from players and visitors on jlll.asia, how we use it, how we protect it, and what rights you have under Philippine law. jlll is committed to handling your information with transparency and care.
These cards summarize the most important points. They are not a substitute for the full policy below — please read the complete document for binding terms.
jlll collects personal data limited to what is necessary for account management, payment processing, identity verification, and compliance with Philippine law. We do not collect data for the purpose of selling it to third parties.
All data transmitted between your device and jlll's servers is protected with 256-bit SSL/TLS encryption — the same standard used by BPI, BDO, and major Philippine banking institutions. Data at rest is encrypted in secure servers.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, object to processing, and request deletion of your personal data. jlll provides a direct channel for exercising these rights through our support team.
jlll shares personal data only with third parties that are essential to service delivery — payment processors like GCash and PayMaya, KYC verification partners, and regulatory authorities as required by law. We do not sell your data.
jlll uses cookies primarily for session management, security, and improving Platform performance. Analytics cookies help us understand how players use jlll so we can improve the experience — not to build advertising profiles.
jlll's data practices are designed to comply with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy ("Policy") is issued by jlll Casino, the operator of the online gaming platform accessible at jlll.asia (the "Platform"). This Policy applies to all personal data collected from individuals who visit, register on, or transact with the Platform, whether as registered players or unregistered visitors browsing the jlll.asia domain.
jlll is committed to protecting the privacy and security of personal information entrusted to us by Filipino players across Metro Manila, Cebu, Davao, Cagayan de Oro, and every other part of the Philippines. We take our obligations under the Data Privacy Act of 2012 seriously — and we believe that clear, honest communication about data practices is the foundation of player trust.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform and contact our support team to close your account.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information collected through jlll.asia is:
jlll has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation, and for serving as the primary point of contact for data privacy inquiries and complaints from players and the National Privacy Commission.
jlll collects personal data through several channels: directly from you during registration and use of the Platform, automatically through your device and browser as you interact with the Platform, and from third-party service providers involved in identity verification and payment processing.
| Category | Data Items | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration & KYC verification |
| Document Data | Government-issued ID images (PhilSys, passport, LTO license, UMID, Voter's ID) | KYC verification process |
| Financial Data | GCash / PayMaya account number, bank account name and number (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing |
| Account Credentials | Encrypted password hash (password itself is never stored in plain text) | Account creation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Category | Data Items | Purpose |
|---|---|---|
| Technical Data | IP address, device type, operating system, browser type and version | Security, fraud detection, session management |
| Usage Data | Pages visited, games played, session duration, click and navigation patterns | Platform improvement, personalization |
| Gaming Activity Data | Bets placed, wins and losses, game history, bonus usage, transaction logs | Account management, responsible gaming compliance, dispute resolution |
| Location Data | Approximate geographic location derived from IP address | Jurisdictional compliance, restricted territory enforcement |
jlll may receive personal data from the following third-party sources in the course of delivering the Platform services:
jlll uses the personal data it collects for the following purposes. We do not use your data for purposes incompatible with those listed here without obtaining your prior consent or as required by law.
Under the Data Privacy Act of 2012, jlll processes your personal data on the following legal grounds:
jlll does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances and only with parties that are contractually obligated to handle your data in compliance with applicable privacy laws:
We share data with third-party service providers that assist in delivering the Platform, under strict data processing agreements:
jlll may be required to disclose personal data to government authorities and regulatory bodies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, when required by applicable Philippine law, court order, or valid legal process.
In the event of a merger, acquisition, or sale of all or substantially all of jlll's assets, your personal data may be transferred to the acquiring entity. We will provide notice of any such transfer and ensure that the acquiring party is bound by privacy obligations consistent with this Policy.
jlll uses cookies and similar tracking technologies on the jlll.asia Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how players use the Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Session management, authentication, security tokens, CSRF protection. Required for the Platform to function. Cannot be disabled. | Session / up to 30 days |
| Performance Cookies | Anonymized analytics to understand page load performance, error rates, and feature usage. Helps jlll improve the Platform. | Up to 12 months |
| Functionality Cookies | Remembering your preferences — such as language settings, game lobby filters, and last-used payment method. | Up to 6 months |
| Responsible Gaming Cookies | Tracking session duration and activity levels to support responsible gaming notifications and reality check features. | Session |
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the jlll Platform, including affecting your ability to stay logged in or use certain features.
jlll retains personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal requirements. Specific retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
jlll employs technical, organizational, and administrative security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlll will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jlll. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data jlll holds about you, including information on how it is being processed.
Request correction of inaccurate or incomplete personal data. Many account details can be updated directly in your jlll account settings.
Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to overriding legal retention obligations.
Object to the processing of your personal data on grounds of legitimate interest, including processing for direct marketing purposes.
Request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
Withdraw your consent for marketing communications or non-essential data processing at any time, without affecting prior lawful processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe jlll has violated your privacy rights under the Data Privacy Act.
Claim compensation for damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data under RA 10173.
The jlll Casino platform is strictly for individuals aged 21 years and above, in accordance with PAGCOR regulations governing casino-style gaming in the Philippines. jlll does not knowingly collect personal data from persons under 21 years of age.
jlll implements age verification mechanisms at registration and at the point of first withdrawal to enforce this restriction. If jlll discovers that personal data has been inadvertently collected from a person under 21, that data will be immediately deleted and the associated account permanently closed.
jlll's primary data processing and storage infrastructure is located within secure data centers serving the Asia-Pacific region. In some cases, personal data may be processed by service providers operating in other countries — for example, global game providers or specialized KYC platforms.
Where personal data is transferred outside the Philippines, jlll ensures that appropriate safeguards are in place to protect your data, including:
jlll reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
Where changes are material — for example, changes to the categories of data collected, new third-party sharing arrangements, or changes to your rights — jlll will provide advance notice by posting a prominent update notice on the Platform and, where practicable, notifying registered players via their registered email or mobile number.
Your continued use of the jlll Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with any updated provisions, you may close your account by contacting support.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a data privacy concern, please contact jlll's Data Protection Officer:
When contacting the DPO regarding a data rights request, please include your full name, registered account email or mobile number, the nature of your request, and any relevant details to help us locate your records and respond efficiently. We will verify your identity before fulfilling any access, correction, or deletion request.